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display case Options
busta
#1 Posted : 11 September 2018 16:22:27

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well a long wait for for a bit of flat pack.
i realize that the display case might be slightly different from the one shown.
but this is nothing in any way the same and the instructions are in Spanish very disappointed.if i had see this before there's no way i would have spent money on it.
Tomick
#2 Posted : 11 September 2018 16:30:05
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busta wrote:
well a long wait for for a bit of flat pack.
i realize that the display case might be slightly different from the one shown.
but this is nothing in any way the same and the instructions are in Spanish very disappointed.if i had see this before there's no way i would have spent money on it.
You can always voice your displeasure by writing to the London address noted inside the front cover page.
busta
#3 Posted : 14 September 2018 16:02:45

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busta wrote:
well a long wait for for a bit of flat pack.
i realize that the display case might be slightly different from the one shown.
but this is nothing in any way the same and the instructions are in Spanish very disappointed.if i had see this before there's no way i would have spent money on it.

OK this is not as advertised but its quite nice once built
cce427
#4 Posted : 20 September 2018 12:46:15

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At least you have got one, I have been waiting months for the two I paid for Angry
Tomick
#5 Posted : 20 September 2018 13:26:28
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cce427 wrote:
At least you have got one, I have been waiting months for the two I paid for Angry
PM your subscriber and name/address detail to me and I'll put it under the nose of c/s
cce427
#6 Posted : 07 December 2018 14:20:22

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Still waiting for display cases after nearly a year, just spoken to customer services and she said stock has never been received and nobody has been sent one. must be a different company as others here have them Cursing
Tomick
#7 Posted : 07 December 2018 14:29:58
Rank: Administration
Build-Diary Medal: Build-Diary Medal of HonourPublisher Medal: Article published MedalActive Service Medal: 500 post active service MedalPurple Medal: Super active service medal for 1000 postsRed Medal: Red MedalTurquoise Medal: Turquoise Medal for model making know-how contribution
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cce427 wrote:
just spoken to customer services and she said stock has never been received and nobody has been sent one. must be a different company as others here have them Cursing
Others have indeed received and c/s have incorrectly informed you. PM your subscriber and name/address details to me and I'll put it under the nose of the Ops team.
cce427
#8 Posted : 15 April 2019 16:14:45

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I have done this many times so now after 16 months these lovely models are still under cloth waiting for the day. Facebook said they were out of stock and this is now escalated to urgent (Nov 2018) Customer services offered me refunds in Jan 2019 then miraculously the cases were back in stock and I gave them all my details and they said they would be shipped March 12th 2019. still nothing, all emails are ignored and I now see they are in stock available to order online. what a shambles Cursing
cce427
#9 Posted : 09 May 2019 08:21:01

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Well low and behold my two display cases arrived yesterday, 16 months late. I have no issue with the design although I will make them dust proof else what is the point of having them.
One think I do not understand is the height of them, why are they twice the height of the car ? more like a tropical fish tank. I am planning to cut one down, has anyone done this already ?
Chris
alan8383
#10 Posted : 28 May 2019 08:56:45

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I have now been waiting for way over a year and still no case😡
AlexW
#11 Posted : 28 May 2019 23:17:28

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Hi Alan,
I am in the same situation.

When cce427 posted that he had received his I emailed customer services but got the standard response that they are out of stock.

Back in the good old days when Tomick was here he would chase CS on behalf of members, but I always felt that I was happy to wait my turn.

18 months later and I am starting to regret that decision.

Alex
70 Coupe
#12 Posted : 06 June 2019 15:52:51

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Received mine today after 18 months wait.......There is hope for everyone.BigGrin
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