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R2 Not Charging Options
SeanC
#1 Posted : 15 April 2019 22:52:21

Rank: Semi-Pro Level 1
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Joined: 23/01/2017
Posts: 58
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Location: Livingston
Hi all,

After overcoming problems with the head motor my R2 isn't charging from the wall socket. I've replaced the MCU and Head Motor but this thing just doesn't charge off the wall socket. No lights are present when I plug it in and even leaving it overnight it still won't take a charge.

I've emailed Deagostini several times and NEVER had a single reply back from them. Model Space do reply to emails but just pass you off with Bull S**T saying that they have forwarded your email on to a manager over at Deagostini which is utter nonsense.

Does anyone have any solutions seeing as Deagostini don't care?

Best wishes,
Sean
Moderator
#2 Posted : 16 April 2019 09:43:38
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Hi Sean. You issue regarding charging has been referred to the Project Team for some technical input. Hope to get back to you soon. All best wishes.
SeanC
#3 Posted : 16 April 2019 21:42:11

Rank: Semi-Pro Level 1
Build-Diary Medal: Build-Diary Medal of Honour
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Joined: 23/01/2017
Posts: 58
Points: 174
Location: Livingston
Moderator wrote:
Hi Sean. You issue regarding charging has been referred to the Project Team for some technical input. Hope to get back to you soon. All best wishes.

Thanks but I'll take that with a pinch of salt. My faith in Deagostini is zero but the proof in the pudding will be a resolution and as it's posted here for all to see then others will see if technical has a solution.

Best wishes,
Sean
James H
#4 Posted : 18 April 2019 19:05:19

Rank: Amateur level 2
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Location: Lancashire, UK
This might seem like a bloody obvious question, but are all the wires connected fully?

Can you perhaps unplug/re-plug the wiring for the battery pack?

I do know that some have had to order a new battery pack due to bad connections. Maybe try to order one of those from customer services.
SeanC
#5 Posted : 18 April 2019 20:02:08

Rank: Semi-Pro Level 1
Build-Diary Medal: Build-Diary Medal of Honour
Groups: Registered

Joined: 23/01/2017
Posts: 58
Points: 174
Location: Livingston
James H wrote:
This might seem like a bloody obvious question, but are all the wires connected fully?

Can you perhaps unplug/re-plug the wiring for the battery pack?

I do know that some have had to order a new battery pack due to bad connections. Maybe try to order one of those from customer services.

Thanks James. this pile of junk has been stripped down 4 times and every connection checked and double checked.

Best wishes,
Sean
James H
#6 Posted : 19 April 2019 12:41:01

Rank: Amateur level 2
Build-Diary Medal: Build-Diary Medal of Honour
Groups: Registered

Joined: 11/01/2017
Posts: 44
Points: 125
Location: Lancashire, UK
Sounds like it could be the battery box then. I'd ask CS for another.
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