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Pack 5 Options
Telfs
#1 Posted : 18 April 2019 21:18:31

Rank: Beginner Level 2

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Joined: 24/11/2014
Posts: 17
Points: 57
Location: USA
Is there some delay on pack 5? It’s been close to two months with no delivery and nothing on the official build....
Narayan
#2 Posted : 22 April 2019 12:07:55

Rank: Pro

Build-Diary Medal: Build-Diary Medal of Honour
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Joined: 22/02/2017
Posts: 144
Points: 438
Location: Ireland
Did you get pack 5? I see someone else had a query about a couple of parts in it so it must be being sent out. I'm a bit behind you but my payment for pack 5 just left my bank account so I presume it's on the way. Have you paid for it yet?

Graham
I was drowning my sorrows. But my sorrows they'd learned to swim.

Telfs
#3 Posted : 22 April 2019 13:28:09

Rank: Beginner Level 2

Groups: Registered

Joined: 24/11/2014
Posts: 17
Points: 57
Location: USA
Turns out my card had expired... with no emails or warnings from DeA...and there's no way to change that on the web site. I called and tried to fix it, but, despite promises all would resume, no payment has been taken - so another call to be made this morning.

Hopefully I can resume my subscription at pack 5.Huh
Narayan
#4 Posted : 22 April 2019 13:56:19

Rank: Pro

Build-Diary Medal: Build-Diary Medal of Honour
Groups: Registered

Joined: 22/02/2017
Posts: 144
Points: 438
Location: Ireland
Glad you know what the problem was. And it makes me think I should pay a little more attention to my card expiry dates!

Graham
I was drowning my sorrows. But my sorrows they'd learned to swim.

Telfs
#5 Posted : 22 April 2019 14:07:21

Rank: Beginner Level 2

Groups: Registered

Joined: 24/11/2014
Posts: 17
Points: 57
Location: USA
Update - new card details are fine, but apparently they are doing inventory in the warehouse, so nothing is shipping for a day or two.. which rather contradicts your payment being taken as they don't usually take payment until packs ship.

Also, I heard that the official build diaries have been canceled, for all models.

All interesting, in a slightly worrying kind of way....
Narayan
#6 Posted : 22 April 2019 14:25:12

Rank: Pro

Build-Diary Medal: Build-Diary Medal of Honour
Groups: Registered

Joined: 22/02/2017
Posts: 144
Points: 438
Location: Ireland
There seem to be a few interesting but slightly worrying things going on at the moment. Hopefully just a small bump in the road and not a great big sink hole.

Graham
I was drowning my sorrows. But my sorrows they'd learned to swim.

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