Welcome Guest Search | Active Topics | Log In | Register

Missing issues ever shipping? Options
GuitarAngel71
#1 Posted : 22 April 2019 15:17:49

Rank: Newbie

Groups: Registered

Joined: 22/04/2019
Posts: 4
Points: 12
Location: Salem, OR
I am located in the US and wanted to know when Model Space will be shipping out issues that most of us are missing for the Millennium Falcon? I have tried contacting both the US and UK customer service by email and never got a response. They state they will get back to you in 48 hours but nothing is ever replied back from either. Some customers have been waiting since last year and I have been waiting for almost two months for my months 15 and 16. I don't feel like we should have to wait forever since we have invested so much money and time in this hobby to wait forever and never getting a response from no one. Can a admin please give us a response of some sort. We would appreciate it.

Thank you
mmannina
#2 Posted : 16 June 2019 08:03:16

Rank: Newbie

Groups: Registered

Joined: 14/03/2018
Posts: 1
Points: 3
Location: Concord, CA
I've been having the same problem with my R2-D2 subscription. Called every week for a month without anything substantive other than "it should be shipping soon". I don't have a problem with the wait per se, but I don't appreciate being charged for something without having the product available to ship and no communication. Huh
Moderator
#3 Posted : 16 June 2019 16:11:38
Rank: Administration

Groups: Moderator

Joined: 27/03/2019
Posts: 53
Points: 149
Pack 15 is on backorder (again, after a partial shipment) bus should be back in in about 3 weeks. There are plenty of pack 16 in stock. This applies to the Falcon.

Mmannina for R2, zip me a PM with your account details, and I’ll find out.

This applies to just US customers.
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Powered by YAF | YAF © 2003-2009, Yet Another Forum.NET
This page was generated in 0.069 seconds.
DeAgostini