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Rank: Administration  Groups: Administrator, Administrators Joined: 24/08/2009 Posts: 991 Points: 3,116
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Dear customer, Because of some unexpected events related to the supply of our product, it is possible that the next shipments of VW Samba Camper will be delayed. Nonetheless, we guarantee that our product will be delivered regularly and that we will take care of restoring the correct schedule of the shipments as soon as possible. We apologise for the inconvenience. The ModelSpace team PLEASE bear in mind that DeAgostini has never terminated a partwork buildup series before it was complete. I know delays in receiving your parts packs are frustrating, and I understand why. But, they ALWAYS do arrive, eventually. ****UPDATE 22 July 2019***** Parts pack 9 has started shipping, and parts pack 10 will ship in mid September. Mark Adams
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Rank: Administration Groups: Administrator, Administrators Joined: 24/08/2009 Posts: 991 Points: 3,116
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Hi All, Well, unfortunately, the latest word regarding the Samba is that pack 10 of the Samba will ship around the 1st of October, with Pack 11 shipping around the first of December. I have no idea what the delay is being caused by, and I suppose it’s irrelevant anyway. Should this be updated, I’ll post to this thread. For the DeAgostini cancellation policy, see here; https://www.model-space....very-and-returns#return
Mark Adams
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Rank: Administration Groups: Administrator, Administrators Joined: 24/08/2009 Posts: 991 Points: 3,116
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Pack 10 has started shipping within the US. I don’t know about the UK, or the EU though. Mark Adams
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Rank: Administration Groups: Administrator, Administrators Joined: 24/08/2009 Posts: 991 Points: 3,116
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This is for the US Samba customers, You will experience a delay in receiving your packs 11, and 12. Due to stocking issues, delivery of pack 11 well still be delayed, until December. Because of this, the automated order fulfillment system has had a hold placed on pack 11, and 12. The result of this is that you will neither be charged, nor will anything ship, until the hold is released. (This will occur when the stocking issue is resolved) Thank you for your understanding. (European customers will experience delay as well) Mark Adams
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 Rank: Elite        Groups: Registered, Moderator, Administrators, Global Forum Support Joined: 04/06/2011 Posts: 2,446 Points: 7,460 Location: ipswich
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For UK subscribers - we have been informed that the Samba should start shipping out next week.
Roy.
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Guest
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UK
