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Samba pack 11 Options
andali15
#1 Posted : 02 December 2019 15:30:01

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Any news of when we can expect pack 11 of the Samba to be delivered. Andy.
roymattblack
#2 Posted : 02 December 2019 21:48:51

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Don't worry - it's being looked into.
Parts will be out asap.

Roy.
admin
#3 Posted : 02 December 2019 22:09:30
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andali15 wrote:
Any news of when we can expect pack 11 of the Samba to be delivered. Andy.



Hi Andy,


If you recall, the last update I made on this topic was that it was anticipated to start shipping around the end of the first week of December. That said, my pack 11 is arriving tomorrow, and builders in Germany have received theirs as well.

The build guide is not yet posted, but Andreas has assembled his without the directions. It’s easy stuff; the roof, the fabric roof panel, and windows. Lots of windows.

Still nothing on those two loose hoses, as far as I know.
Mark Adams
andali15
#4 Posted : 02 December 2019 22:56:58

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Thanks for the reply Mark. Eager to get on building. Andy.
andali15
#5 Posted : 02 December 2019 23:47:10

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Thanks Roy for your help. Andy.
stevy666
#6 Posted : 05 December 2019 10:32:09

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Same old excuses we should have been assembling pack 12?This is not good enough we have paid plenty for our model builds admin should be tasked 24/7 to get it right.
andali15
#7 Posted : 05 December 2019 14:55:15

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Have tried to ring c/s at Modelspace 3 times today and when answered it rings for short time then another auto message then cut call off completely. Not good.
delboy271155
#8 Posted : 05 December 2019 17:40:26

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andali15 wrote:
Have tried to ring c/s at Modelspace 3 times today and when answered it rings for short time then another auto message then cut call off completely. Not good.


With over twenty years of Telecom experience that sounds like a fault in the auto answering system.

Give it 24 hrs and try again to see if its fixed.

In the meantime I`ll check to make sure they know they have a problem, as some times they may have multiple systems and only one be faulty.


Regards
delboy271155
(Derek)

COME BACK GUY FAWKES "YOUR COUNTRY NEEDS YOU"






admin
#9 Posted : 07 December 2019 16:47:03
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stevy666 wrote:
Same old excuses we should have been assembling pack 12?This is not good enough we have paid plenty for our model builds admin should be tasked 24/7 to get it right.


I, as Admin, have NOTHING AT ALL to do with order fulfillment. I attempt to assist with providing information when available, but I have ZERO capabilities in order fulfillment.

It was under previous admin that no CS issues were tolerated on these boards, but I recognize that many of the posts made regarding CS issues are posted here out of absolute desperation for resolution, and I am attempting to be sympathetic to that need.

Let it be known that I will tolerate no abuse whatsoever towards myself, or any of the Forum Support Team over inventory issues. We can only help insofar as we can forward complaints to ears other than the subcontracted CS agency. Other than that, and as I have stated above, WE ARE NOT INVOLVED in CS ordering issues.

Failure to respect the rules of common decency in communications will result in permanent removal from these boards.
Mark Adams
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