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Missing Shipment Options
glg20
#1 Posted : 06 December 2019 04:35:58

Rank: Newbie

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Joined: 06/12/2019
Posts: 3
Points: 9
Location: South Korea
Hi, I am missing the last shipment of my Millennium Falcon subscription. I am typically billed around the last week of the month but never was.

Are shipments late or is there a problem with my order?

Please advise

Order number is My order number is 00017789
Markwarren
#2 Posted : 06 December 2019 09:12:23

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Your first port of call would be to contact customer services for information. Unfortunately we don’t have information on individual subscriptions.

Regards
Mark
glg20
#3 Posted : 06 December 2019 10:06:04

Rank: Newbie

Groups: Registered

Joined: 06/12/2019
Posts: 3
Points: 9
Location: South Korea
Markwarren wrote:
Your first port of call would be to contact customer services for information. Unfortunately we don’t have information on individual subscriptions.

Regards
Mark



Thanks for your reply. I have sent a few emails to them in the last week but have gotten no response. Is there possibly another method to reach them? Thanks
Markwarren
#4 Posted : 06 December 2019 13:26:43

Rank: Super-Elite

Publisher Medal: Featured Build of the MonthActive Service Medal: 500 post active service MedalPurple Medal: Super active service medal for 1000 postsRed Medal: Red MedalTurquoise Medal: Turquoise Medal for model making know-how contributionOutstanding Build: An award for an outstanding buildBuild-Diary Medal: Build-Diary Medal of Honour
Groups: Administrators, Global Forum Support, Registered, Moderator, Official Builds

Joined: 04/01/2016
Posts: 5,152
Points: 15,751
Location: Northamptonshire, England
You will usuasly get a quicker responce if you give them a call.
Keep me updated.

Regards
Mark
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