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goddo
#1 Posted : 06 February 2020 11:22:03

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Morning All,

I note that there are still many kits either "Out of stock" or unavailable for dispatch despite "Sale" emblazoned across the webpage.

I was just beginning to wonder what is happening with the admin of this website.
Back last year we had some reassuring messages that things will improve and a new team was in place.
A couple of recent messages on here have indicated that things haven't really changed much. Although I really do appreciate that everyones time is important with many other things to do, we haven't been given any feedback on any aspect.

Just yesterday I read a "build" diary from a guy called Dave who is still waiting since last July for some early part works so that he can actually get started. Not much fun for him is it? Crying Crying
Does anyone have any news to boost morale?

Thanks. Chris.
birdaj2
#2 Posted : 06 February 2020 11:36:37

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I attended an online interview this week to discuss the website in terms of what i liked, how could it be improved, what would i like to see.

That was run on behalf of Deagostini using a marketing firm so my feelings are if they invest money into that they are taking things seriously in trying to improve.

In terms of the out of stocks in the model space shop i did notice a few items have started to be removed so again that is a positive.

Tony
Happy Modelling

BUILDING: Harley Davidson Fat boy, E-Type Jaguar, Lam. Countach, Hachette Spitfire Mk 1A
COLLECTING 1:200 Bismarck (Hachette)
SUBSCRIPTION COMPLETE (Awaiting building): USS Constitution
COMPLETED: Porsche 911
z8000783
#3 Posted : 06 February 2020 11:39:12

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Did you mention the problem with images failing to display?

goddo
#4 Posted : 06 February 2020 12:39:59

Rank: Pro
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Joined: 21/04/2011
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Location: Buckinghamshire
birdaj2 wrote:

In terms of the out of stocks in the model space shop i did notice a few items have started to be removed so again that is a positive.
Tony


Hi Tony, thank you for responding. While I am sure that there are things happening behind the scenes, you must agree that it would benefit those still waiting for kits or partworks to be given some form of feedback on an official level? Also, when you say "items have started to be removed" do you mean from the Out of Stock bracket, or are they being removed from Sale?
Thanks. Chris.
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