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admin
#1 Posted : 23 September 2021 17:30:47
Rank: Administration


Groups: Administrator, Administrators

Joined: 24/08/2009
Posts: 1,630
Points: 5,060
Location: Nevada, US
Hi All,

With the issues processing Credit Card payments in the UK, and Germany, a lot of subscriptions have come to a halt.

However, I’m informed by Italy that the PayPal system of collecting funds is still up and running, without issues. So, if you want, you can switch your payments to PayPal, and your subscription will resume.

Hth,

Mark
"Each person you interact with, is an entire universe unto themselves .."

Albert Eisenstein

.

Woobag
#2 Posted : 28 September 2021 14:34:43

Rank: Newbie

Groups: Registered

Joined: 26/09/2021
Posts: 3
Points: 2
Location: Cheltenham
And how do I go about changing to PayPal?

Simon
Alfordboy17
#3 Posted : 28 September 2021 18:44:22

Rank: Beginner Level 1

Groups: Registered

Joined: 24/09/2021
Posts: 6
Points: 21
Location: Lincolnshire
I sent an email to customer services last Friday asking this same question but guess what - no reply to date!

John
DaveG6HNI
#4 Posted : 03 October 2021 12:30:40

Rank: Semi-Pro Level 1

Groups: Registered

Joined: 30/11/2016
Posts: 60
Points: 179
Location: Rochford, UK
Hi can someone advise please, I see there appears to be an issue regarding payments, but can't see any details ???

I have just realised that I have stopped receiving my Ford GT40 part works ?

The last pack I received was Pk 10 in June, invoice dated 27/5/21

Can anyone explain the issues and who I need to speak to please.


I logged into my on-line account but the only shows my 1st payment for the GT40 and TB2 Pod 2 ?

All my previous part work orders are also missing, Thunderbird 2, R2D2, Millennium Falcon, McLaren MP4.
Built..... - Aston Martin DB5 and McLaren MP4-23
Built..... - Millennium Falcon
Built..... - R2-D2
Built..... - Thunderbird 2 + Pod 2 + Take-off Ramp
Building.. - Ford GT40
Alfordboy17
#5 Posted : 03 October 2021 14:46:04

Rank: Beginner Level 1

Groups: Registered

Joined: 24/09/2021
Posts: 6
Points: 21
Location: Lincolnshire
I spoke to c/s on Thursday last regarding making payment by PayPal but was advised that starting payment part way through a project was extremely difficult and I was advised to be patient as things are progressing with regard to normal bank payments and hopefully will be sorted sooner rather than later.

John
admin
#6 Posted : 03 October 2021 15:44:25
Rank: Administration


Groups: Administrator, Administrators

Joined: 24/08/2009
Posts: 1,630
Points: 5,060
Location: Nevada, US


https://forum.model-spac...spx?g=posts&t=35336

https://forum.model-spac...spx?g=posts&t=35337

Topic locked. Please see announcements above.

Mark
"Each person you interact with, is an entire universe unto themselves .."

Albert Eisenstein

.

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