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replacement parts Options
#1 Posted : 11 July 2018 10:06:31

Rank: Semi-Pro Level 2

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Location: Doncaster
asked cs for replacement parts 4 times (stage 54) and this is the 4th time I have had them delivered with the requested part missing

On the assembly guide the picture shows the spool holder, every delivery has had this missing. that is the only part that needs replacing as the threads snapped on rebuild to find a problem.

assembly guide, n.o. 1,2 & 3 required

Pleas can someone sort for me, getting frustrated now
#2 Posted : 11 July 2018 10:34:14
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Can you PM your name/address detail and Sub ref to me and I’ll get this looked into, it sounds like the item in question was not contained in the replacement packs sent to you.
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