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Billed for pack 16, hasn't been shipped yet Options
rangerhans
#1 Posted : 10 November 2018 15:25:30

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I am subscribed to the Countach and current to pack 15. I was recently billed for pack 16 but it did not ship as all of the others have (two days after billing).

I see that the countach is out of stock and has been for a while. Is there any chance that I will not receive parts for 16 and beyond?
Tomick
#2 Posted : 10 November 2018 16:09:04

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Full kit is out of stock. I suggest you contact customer services on Monday to ascertain if you pack has been shipped. You will certainly receive the balance of the collection.
rangerhans
#3 Posted : 11 November 2018 15:08:32

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I just wanted to make sure I would be able to finish the car. You're saying that even though the website is showing everything Countach out of stock, people who've started the build will be able to finish it?
Tomick
#4 Posted : 11 November 2018 17:27:29

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rangerhans wrote:
I just wanted to make sure I would be able to finish the car. You're saying that even though the website is showing everything Countach out of stock, people who've started the build will be able to finish it?
Correct. There has been delay in getting hold of more stock because of Kyosho now being in the hands of new owners.
rangerhans
#5 Posted : 13 November 2018 15:44:13

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Thanks for your quick replies. I never had to call. I received the shipment confirmation email Monday morning. I’m guessing the delay may have had something to do with our federal holiday.
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