Welcome Guest Search | Active Topics | Log In | Register

Failiure to supply pack 31 (for 6 months). Options
rallyfan555
#1 Posted : 20 May 2019 09:52:15

Rank: Newbie

Groups: Registered

Joined: 18/10/2018
Posts: 3
Points: 9
Location: Carmarthen
Good morning,

I'm feeling I need to put "finger to key" here as I've been increasingly frustrated by the Customer service dept. or lack of it so far.

Having spent a considerable amount of money collecting this model I've finally got nearly all the packs, Issue 32 came before Xmas '18 - however issue 31 and my final pack is non existent.

I have contacted C/S who palm we off with a regular statement of "the publisher is at fault" which now isn't good enough, with almost 6 month's since my last delivery ! it's no joke.

I have been looking at legal action to recover the whole amount paid so far as Deagostini seem impotent in resolving this matter, since informing them of this I have not received a reply.

I hope no-one else is going through this but it would be interesting to know if anyone is.....I'm not sure what's in missing pack 31, anyone got one hanging around unwanted ??

I wish I'd saved now and bought an Imperial War Museum model now !!Cursing Angry Mad
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Powered by YAF | YAF © 2003-2009, Yet Another Forum.NET
This page was generated in 0.106 seconds.
DeAgostini